{"id":2218,"date":"2020-10-07T12:23:49","date_gmt":"2020-10-07T17:23:49","guid":{"rendered":"http:\/\/www5.milwaukee.k12.wi.us\/school\/wcll\/?page_id=2218"},"modified":"2026-01-14T14:43:28","modified_gmt":"2026-01-14T14:43:28","slug":"frequently-asked-questions-faqs-topics","status":"publish","type":"page","link":"https:\/\/k12.mps.school\/wcll\/families\/frequently-asked-questions-faqs-topics\/","title":{"rendered":"Frequently Asked Questions (FAQ’s) \/ Topics"},"content":{"rendered":"

<\/a>Click on a question below to get started:
\nHow do I log in to Infinite Campus Parent of Student Portal from a Web Browser?<\/a>
\nHow do I log in to the Infinite Campus App?<\/a>
\nHow do I activate my Parent Portal?<\/a>
\nHow do register my Student(s) and pay school fee?<\/a>
\nWhy didn’t I receive a phone call, email, or text message from the District?<\/a>
\nHow do I update my contact preferences in my Infinite Campus Portal?<\/a>
\nWhy doesn’t the Information on my Mobile app does not match what I see on the web portal?<\/a><\/p>\n

How do I log in to Infinite Campus Parent of Student Portal from a Web Brower?<\/strong><\/a><\/p>\n

Students and parents have different login pages. If you are a parent, make sure you are using Campus Parent. If you are a student, make sure you are using Campus Student.<\/p>\n

1. Visit\u00a0infinitecampus.com<\/a>\u00a0and click\u00a0Login<\/strong>\u00a0at the top right
\n2. Search for your\u00a0District Name<\/strong>\u00a0and\u00a0State<\/strong>. Select your district from the list
\n3. Click\u00a0Parent\/Student<\/strong>
\n4. Click either\u00a0Campus Parent\u00a0<\/strong>or\u00a0Campus Student<\/strong>
\n5. Enter the\u00a0Username<\/strong>\u00a0and\u00a0Password<\/strong>\u00a0provided by your school. If you do not have one, contact your school
\n6. Click\u00a0Log In<\/strong>!
\nBack to top<\/a><\/p>\n

How do I log In to the Infinite Campus APP?<\/strong><\/a><\/p>\n

The Campus Student and Campus Parent apps provide the same tools as the browser version, with the benefit of the option to Stay Logged In and receive push notifications.<\/p>\n

1. Download the app from the App Store or Google Play
\n2. Search for your\u00a0District Name<\/strong>\u00a0and\u00a0State<\/strong>. Select your district from the list
\n3. Enter your\u00a0Username<\/strong>\u00a0and\u00a0Password<\/strong>, provided by your school
\n4. If using a secure, private device, mark\u00a0Stay Logged In<\/strong>\u00a0to receive mobile push notifications, if enabled by your school
\n5. Click\u00a0Log In<\/strong>!
\nBack to top<\/a><\/p>\n

How do I activate my Parent Portal Account?<\/strong><\/a><\/p>\n

First-time users must create their portal account using the activation code provided by their school. Please contact your school secretary for assistance.\u00a0 414-304-6800
\nBack to top<\/a><\/p>\n

How do register my Student(s) and pay school fee?\u00a0<\/strong><\/a><\/p>\n

Step-by-step directions for registering new and current students and paying school fees can be found at
\nBack to top<\/a><\/p>\n

Why didn’t I receive a phone call, email, or text message from the District?<\/strong><\/a><\/p>\n

    \n
  1. You may need to update your contact preferences in the Infinite Campus portal to include the desired number.<\/li>\n
  2. Someone else in the household may have confirmed receipt of the message.<\/li>\n
  3. Certain communications are only sent as email or phone, as text messages are limited to 140 characters and are sometimes not sufficient to communicate all of the necessary details.<\/li>\n<\/ol>\n

    Back to top<\/a><\/p>\n

    How do I update my contact preferences in my Infinite Campus Portal?<\/strong><\/a><\/p>\n

    You can manage your contact preferences by selecting the desired language, message preferences (emergency, priority, general, etc.), and delivery method (phone call, email, or text message). Please visit\u00a0https:\/\/kb.infinitecampus.com\/help\/campus-parent-portal#contact-preferences<\/a>\u00a0for detailed\u00a0information and instructions.
    \n    Back to top<\/a><\/p>\n

    Why doesn’t the Information on my Mobile app does not match what I see on the web portal?<\/strong><\/a><\/p>\n

    This is most likely because you need to refresh the information in the mobile app. Please see the mobile app help for data refresh instructions\u00a0https:\/\/www.infinitecampus.com\/audience\/parents-students<\/a>
    \n    Back to top<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

    Click on a question below to get started: How do I log in to Infinite Campus Parent of Student Portal from a Web Browser? How do I log in to the Infinite Campus App? How do I activate my Parent Portal? How do register my Student(s) and pay school fee? Why didn’t I receive a […]<\/p>\n","protected":false},"author":248,"featured_media":0,"parent":4211,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_mc_calendar":[],"footnotes":""},"class_list":{"0":"post-2218","1":"page","2":"type-page","3":"status-publish","5":"entry"},"_links":{"self":[{"href":"https:\/\/k12.mps.school\/wcll\/wp-json\/wp\/v2\/pages\/2218","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/k12.mps.school\/wcll\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/k12.mps.school\/wcll\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/k12.mps.school\/wcll\/wp-json\/wp\/v2\/users\/248"}],"replies":[{"embeddable":true,"href":"https:\/\/k12.mps.school\/wcll\/wp-json\/wp\/v2\/comments?post=2218"}],"version-history":[{"count":0,"href":"https:\/\/k12.mps.school\/wcll\/wp-json\/wp\/v2\/pages\/2218\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/k12.mps.school\/wcll\/wp-json\/wp\/v2\/pages\/4211"}],"wp:attachment":[{"href":"https:\/\/k12.mps.school\/wcll\/wp-json\/wp\/v2\/media?parent=2218"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}